No, we advise against this and instead recommend the Ball Mount for studio use

No, we do not recommend using a Trapeze with the X-POLE A-FRAME

Yes, we produce an extended top bar for the A-FRAME which is 2m long

A maximum of two people can use an A-FRAME at one time

A maximum of two people can use a X-STAGE/X-STAGE Lite pole at one time

A maximum of two people can use a XPERT Pro pole at one time

A maximum of two people can use a XPERT pole at one time

A maximum of one person can use the SPORT pole at one time.

https://youtu.be/1iLUd7jBKrA

https://youtu.be/k-cRfMwwvkY

All required hex keys are supplied with your pole set. Additionally, you will need a tape measure and a level.

  Home use does not need screw/washer attachment. This is only for studio use.

Ensure that the X-JOINT is fully contracted and then insert a broom handle or similar item in to the pole to force out the X-JOINT.

You may have tightened your adjuster screws onto the adjuster rod thread, causing damage to the thread in the process. We do offer a repair service. Please contact our technical team for advice on either tech@xpoleus.com or +1-818-924-3576 and dial 110.

1 x Main Frame Carry Case, 1 x Main Stage Frame, 1 x 4mm, 5mm and 6mm Hex Key, Side Skirts (X-STAGE Standard only), Fixed Wheels (x2), 1 x Pole Case, 1 x X-STAGE A pole,1 x X-STAGE B pole, 1 x Bearing unit, 1 x 250mm X-JOINT, Instruction manual, 6 x stage floor plates and 2 x stage floor plates carry cases.

1 x XPERT Pro A pole, 1x XPERT Pro B pole, 1 x 250mm extension, 1 x Top Insert, 1x 125mm extension, 2 x 200mm X-JOINT (3 x 200mm X-JOINT's in a 40mm pole set), 1 x 180mm X-JOINT, base, upper dome, instruction manual and a 6mm Hex key.

1 x XPERT A pole, 1x XPERT B pole, 1 x 250mm extension, 1 x Top Insert, 1x 125mm extension, 2 x 200mm X-JOINT (3 x 200mm X-JOINT's in a 40mm pole set), 1 x 180mm X-JOINT, base, upper dome, instruction manual, 5mm Hex Key, 6mm Hex key and a carry/storage cases.

1 x SPORT A pole, 1x SPORT B pole, 1 x 250mm extension, 1x 125mm extension, foam padding, 2 x 200mm X-JOINT (3 x 200mm X-JOINT's in a 40mm pole set),1 x 180mm X-JOINT, articulating base, upper plate, instruction manual, Tightening/Releasing Tool, 6mm Hex key and a carry/storage case.

Please use children's sand pit sand to fill the X-POLE sand bags

https://youtu.be/6PI6UavmwCE

https://youtu.be/lB3Oa4cs-n8

No, the X-STAGE pole set requires the X-STAGE base and bearing carrier to function.

No, SPORT, XPERT and XPERT Pro poles are not compatible with the X-STAGE bearing unit.

https://youtu.be/yqCno492Es8

You will need to measure from the floor to the ceiling in the place where you intend to use the pole and then review the appropriate height chart for the pole to ascertain what extension you will need to reach your desired height. This video shows you how to measure your floor to ceiling height: https://youtu.be/ADpGKKBl42Y

No ladder is required to set up any of our pressure mounted poles (SPORT, XPERT and XPERT Pro) or our freestanding poles (X-STAGE and X-STAGE Lite).

While the X-STAGE pole cannot be made taller, it can be made shorter by using an NE extension. Please contact our technical team for advice on either technical@xpoleus.com or+1-818-924-3576.

No you cannot. Extensions must match the year of the pole. If they do not, extensions will not fit correctly. In some instances you may be able to purchase an adapter. Please contact your local X-POLE office for more details.

Home Mounts are supplied with 4 x 5 x 40mm. Ball mounts do not come with screws.

This will depend on what type of mount you are using and to which type of material you drill. Go to your local hardware store for screw options. Please contact our technical team for further advice on either technical@xpoleus.com or +1-818-924-3576.

Please speak to our technical team regarding weight limits

X-POLE pressure mounted poles can be installed in rooms with solid ceilings, or ceilings that have a joist or girder above them. Pressure mounted poles use pressure between the floor and ceiling to keep them stable. There is a possibility that damage could be caused to the ceiling.

https://youtu.be/z9u28yVITcw

https://www.youtube.com/embed/ADpGKKBl42Y

Once you know the ceiling height, an X-POLE only takes minutes to put up and take down. The first time you put the pole up, you MUST read your manual first. This may take longer, but it will mean that you remember all the safety aspects when you put your X-POLE up!
 When you know how to do it, it's just a matter of working out which extension to use... and we have a chart for that!

Like the base, the ceiling dome has a soft, clear silicone ring around it. If this is kept clean and free from dirt/dust there is no reason it will mark a plasterboard or cement ceiling. We recommend wiping it down with baby wipes before installing to ensure it is clean and prevent transfer of dirt onto ceiling. If you have not cleaned the dome and it has transferred dirt onto the ceiling it can be cleaned off with sugar soap.

The pole should leave no damage to a floor or ceiling, as long as it is used and maintained correctly! Please watch our installation video when your pole arrives, and the instruction manual has tips on how to maintain your pole. X-POLE poles have a soft, clear silicone pad around the base. This gives excellent adhesion to virtually any surface and also stops any damage. As with any pressure pole it is possible that marks may occur but these can be rubbed off.

Using a pole on a carpet is fine, but remember that when you tighten the pole, the carpet will compress anywhere from 1/2-2 inches, so please be aware of this when measuring your ceiling and after initial set-up you may need to re-tighten.

X-POLE poles can be used on virtually any floor; wood, tile, carpet etc. If there is any doubt, please call our technical support department on +1-818-924-3576. Care needs to be taken on wooden floors which flex to make sure the pole is fully compressed.

If you have slanted, vaulted or cathedral style ceilings you can use our XPERT Pro poles. This can be done by purchasing a vaulted ceiling mount. Unfortunately, SPORT poles do not have this option.